Last updated: July 29, 2026
At Cluck Love, operated by Alma Hilda LLC, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or make a purchase from our website, we may collect:
Personal Information
- Name
- Billing address
- Shipping address
- Email address
- Telephone number (if provided)
- Payment information (processed securely by our payment providers)
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Deliver products
- Provide customer support
- Process payments
- Prevent fraud
- Improve our website
- Respond to enquiries
- Comply with legal obligations
We only collect information necessary to provide our services.
3. Payment Processing
Payments are securely processed by trusted third-party payment providers such as Stripe.
We do not store your complete payment card information.
Please refer to the privacy policies of these payment providers for more information.
4. Print Fulfilment & Shipping
To produce and deliver your order, we may share the necessary information with our fulfilment partners, including Gelato.
This information may include:
- Name
- Shipping address
- Email address (where required)
- Ordered products
Only the information necessary to fulfil your order is shared.
5. Website Analytics
We may use analytics tools to understand how visitors use our website.
This information helps us improve the user experience and may include anonymous or aggregated statistics such as:
- Pages visited
- Time spent on the website
- Device type
- General geographic region
Analytics providers may use cookies to collect this information.
6. Marketing
If you subscribe to our newsletter or choose to receive marketing emails, we may send occasional updates about new products, collections or promotions.
You can unsubscribe at any time using the link included in every marketing email.
We will never sell your email address to third parties.
7. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website functionality
- Analyse website traffic
- Support security features
- Remember user preferences
You can manage or disable cookies through your browser settings.
For more information, please see our Cookie Policy.
8. Data Retention
We retain personal information only for as long as necessary to:
- fulfil your order
- comply with legal and tax obligations
- resolve disputes
- enforce our agreements
9. International Transfers
As we sell internationally, your information may be processed in countries outside your country of residence.
Where required, appropriate safeguards are implemented to protect your personal information.
10. Your Rights
Depending on your location, you may have the right to:
- access your personal data
- correct inaccurate information
- request deletion of your data
- object to certain processing
- request data portability
- withdraw consent where applicable
To exercise these rights, please contact us.
11. Data Security
We use reasonable administrative, technical and organisational measures to help protect your personal information.
However, no method of internet transmission or electronic storage is completely secure.
12. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
14. Changes to this Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated revision date.
15. Contact
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the contact details provided on our website.