Last updated: July 29, 2026
Welcome to Cluck Love. These Terms & Conditions (“Terms”) govern your use of this website and any purchases made through our online store. By accessing this website or placing an order, you agree to these Terms.
1. Company Information
This website is operated by Alma Hilda LLC, trading under the brand Cluck Love.
Throughout the website, the terms “we”, “us”, and “our” refer to Cluck Love and Alma Hilda LLC.
If you have any questions, please contact us via the contact information provided on this website.
2. Products
We offer artwork, art prints, apparel, stationery, stickers, greeting cards, home goods and other merchandise.
Many of our products are made to order. Because each item is produced specifically for your order, slight variations in colour, placement or finish may occur. These are considered normal and are not manufacturing defects.
Product images are intended to represent the item as accurately as possible. Colours may vary slightly depending on your monitor or device settings.
3. Pricing
All prices are displayed in the currency shown at checkout.
Prices may change without prior notice.
Applicable taxes, shipping costs or import duties may be added during checkout or charged by local customs authorities depending on your country.
Customers are responsible for any customs duties, import taxes or local fees imposed by their destination country.
4. Orders
Once an order has been placed, you will receive an order confirmation by email.
We reserve the right to refuse or cancel an order in situations including but not limited to:
- suspected fraud
- payment issues
- pricing errors
- unavailable products
- technical errors
If payment has already been processed, any cancelled order will be refunded.
5. Payment
Payments are securely processed through trusted third-party payment providers.
We do not store or have access to your full payment card information.
6. Shipping
Estimated production and shipping times are provided for guidance only and are not guaranteed.
Delivery times may be affected by:
- customs processing
- weather
- carrier delays
- holidays
- other circumstances outside our control
Ownership of the products transfers to the customer upon delivery.
7. Returns & Refunds
Please refer to our separate Returns & Refund Policy, which forms part of these Terms.
8. Intellectual Property
All artwork, illustrations, photographs, graphics, logos, designs, text and other content on this website are the intellectual property of Alma Hilda LLC unless otherwise stated.
Purchasing a product does not transfer any copyright or reproduction rights.
Our artwork may not be copied, reproduced, distributed, modified, resold or used commercially without our prior written permission.
9. Acceptable Use
You agree not to:
- misuse this website
- interfere with its operation
- attempt unauthorised access
- upload malicious software
- use the website for unlawful purposes
10. Limitation of Liability
To the fullest extent permitted by applicable law, Alma Hilda LLC shall not be liable for indirect, incidental, consequential or special damages arising from the use of this website or the purchase of our products.
Nothing in these Terms excludes liability where such exclusion is prohibited by law.
11. Third-Party Services
This website may use third-party services including payment processors, shipping providers, print fulfilment partners and analytics providers.
We are not responsible for the content or policies of third-party websites.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
13. Governing Law
These Terms shall be governed by the laws applicable to Alma Hilda LLC, except where mandatory consumer protection laws in the customer’s country apply.
14. Changes
We reserve the right to update these Terms at any time.
The most current version will always be published on this page.
15. Contact
If you have any questions regarding these Terms, please contact us using the contact information provided on this website.